![]() The Doro user should accept remote support on the pop-up window by clicking “Allow”. Your contact enters the ID into the app on their device.ĥ. Quick Support is screen sharing technology provided by TeamViewer which allows Hondata to control your computer for support. Open the “QuickSupport” app on your Doro smartphone and tell, or send the ID displayed on the screen, to your trusted contact.Ĥ. A trusted relative or friend can download and install the “TeamViewer Remote Control” app on their smartphone or tablet or browse via their computer by typing into a browser.ģ. The app can also be downloaded from the Google Play Store for free.Ģ. The TeamViewer app called “QuickSupport” is pre-installed on Doro smartphones. The person you invite will get direct access and can securely take control of your smartphone via their device in real time as if they were physically there next to you.ġ. Therefore, it is always a first helpful measure to completely restart the smartphone or tablet. After the restart, the elements are reloaded and quite a few errors will already disappear. Need help to install an app or connect to the Wi-Fi? With the TeamViewer app, trusted relatives and friends can help you remotely with your Doro smartphone or Doro Tablet. TeamViewer QuickSupport Report a problemlthough you can contact the support of TeamViewer, the support doesn’t always respond in German or promptly.
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